Moderation Policy

1. What we stand for

It is Studio.Bio Creative LLC’s (“we”, “us”, “our”) policy to moderate content on the FreeMix platform (“FreeMix”) that violates our Terms of Service, applicable European Union (“EU”) regulations in accordance with the Digital Services Act, or other applicable laws, rules, or regulations. Our moderation policy (“Moderation Policy”) is set forth below, and in accessing or using FreeMix, you agree to comply with these terms.

FreeMix is built for people who make music — producers, DJs, remixers, songwriters, sample-flippers, beatmakers. Our job is to make sharing, remixing, and licensing music feel as good as making it. That only works if FreeMix is a place people can actually use: where the work you upload doesn’t get stolen, the remix tree reflects real attribution, and the platform stays free of content that’s harmful, illegal, or built to deceive.

This page covers what we don’t allow, how we enforce those rules, and what you can do if you encounter something that doesn’t belong here.

2. What’s not allowed

Illegal content. Content that’s illegal under U.S. law, EU law, or the law of the jurisdiction you’re posting from is not permitted on FreeMix. This includes, but is not necessarily limited to, content, as specified further below, depicting child sexual abuse material (CSAM); content which incites violence, terrorism, racism or xenophobia; content which constitutes credible threats against specific people; content which violates intellectual property rights; and content that facilitates illegal activity. We cooperate fully with law enforcement when legally required.

Copyright infringement. Uploading music you don’t have the right to share — full tracks, unauthorized samples or interpolations, label releases without authorization — is prohibited on FreeMix. FreeMix is designed around the FreeMix License Framework, which is the affirmative permission to remix and reshare. Unauthorized use is taken seriously. See our DMCA process at /dmca for formal takedown requests.

License violations. Because FreeMix licenses are binding contracts, ignoring them isn’t just impolite — it’s a violation and is not permitted on FreeMix. This includes, but is not limited to, removing required attribution from a remix, using a NonCommercial-licensed track in a commercial release, using a NoAI-modified track for AI training, claiming authorship of someone else’s work, or falsifying remix attribution chains. License-related disputes have a separate handling path (see License disputes below).

Harassment, hate speech, and threats. Targeted harassment, hateful content directed at people based on race, ethnicity, religion, sexual orientation, gender identity, disability, or national origin, or credible threats of violence is not permitted on FreeMix.

Non-consensual intimate content. Sexual content involving people who haven’t consented to its recording or distribution is not permitted on FreeMix. This includes, but is not limited to, deepfakes and other synthetic non-consensual intimate imagery and other non-consensual pornography.

Doxxing and impersonation. Publishing someone’s private information without consent, or pretending to be someone you’re not — a real artist, label, organization, or person — in a way that’s deceptive is not permitted on FreeMix.

Spam, scams, and malware. Content designed to deceive, defraud, or distribute malicious software is not permitted on FreeMix. This includes, but is not limited to, phishing links, fake giveaways, follow-bots, and engagement manipulation.

AI-generated content violating NoAI. FreeMix tracks marked with the NoAI modifier cannot be used to train machine learning models or to generate derivative AI output. Uploading AI-generated content trained on NoAI-marked tracks violates both the original license and this policy.

3. What we won’t do

A few things worth being explicit about:

We don’t moderate based on viewpoint or taste. Music that’s unpopular, niche, abrasive, or controversial isn’t a moderation issue. Music that meets the categories above is.

We don’t share private information with third parties except as required by law or with your explicit consent. See our Privacy Policy.

We don’t proactively scan private communications. When chat ships, encrypted messages are not generally surveilled by us but may be subject only to user reports, automated tools to scan for illegal content, and any disclosure otherwise required by law.

4. How we enforce these rules

User reports. Anyone using FreeMix can report content they believe violates this policy. Reports go to our moderation team for review. The report button is available on tracks and artist profiles. We take reports seriously, but we don’t treat every report as automatically valid — review is the point.

Manual review. A human from the FreeMix moderation team will review flagged content and decide what action to take in a timely manner.

Automated triage. Incoming reports that mention categories requiring immediate response — most importantly CSAM — are flagged for urgent priority and surface at the top of the moderation queue. As we scale, we’ll add media-level hash-matching and pattern-detection tools, narrowly scoped to universally prohibited content (CSAM, known illegal content, large-scale spam) — not general surveillance.

DMCA. Copyright takedown requests follow the formal DMCA process documented at /dmca. We’ve registered a DMCA agent (#DMCA-1070284) and respond to valid notices within the legal timeframe.

Trusted Flaggers. In accordance with the EU Digital Services Act, FreeMix will prioritize reports submitted by “Trusted Flaggers” — entities or individuals who have demonstrated particular expertise and competence in identifying illegal content. Reports from these designated entities will be fast-tracked for manual review to ensure the rapid removal of harmful or illegal material.

5. How to report content

The fastest way to report a piece of content is the report button on the track or profile page — look for the flag icon. Choose a reason, add context if it helps, and submit. Any user-submitted report should include: the reporting user’s information (name, username, and email address), a description of the reported content (including relevant URLs or track names), an explanation of why the user believes the content violates this policy, and any additional relevant information or evidence.

For sensitive or urgent situations — including content involving minors or imminent threats — email moderation@freemix.fm directly and we’ll prioritize the review.

We are committed to protecting user privacy and complying with applicable data protection laws. All personal information provided in moderation reports and emails will be handled in accordance with our Privacy Policy and applicable data protection laws, rules, and regulations.

6. Our moderation response

We will: (a) acknowledge receipt of all user-submitted moderation reports and emails within a reasonable timeframe, depending on the complexity and urgency of the matter; (b) review the reported content or inquiry and take appropriate action, including those actions specified below; (c) respond to the user’s report or email within a reasonable timeframe, depending on the complexity and urgency of the matter; and (d) where appropriate, request further details from the user submitting the report or email.

If we determine that content or behavior violates this policy (whether as a result of a user-submitted report, a manual review, or an automated review), we may take one or more of the following actions:

Remove content. Hide the track, comment, or other content from the platform.

Warn the account. Notify the account owner and document the violation.

Suspend the account. Temporary loss of access, with a defined duration.

Permanently ban the account. Revoke access permanently for severe or repeated violations.

Report to authorities. When legally required. CSAM is reported to the National Center for Missing & Exploited Children per U.S. federal law.

The response we take depends on, among other things, the severity of the violation, the account’s prior history, and whether the violation appears intentional. We will provide the reporting user and the affected user with a statement of reasons for our choice of action. We try to be proportionate. An honest mistake should be correctable; deliberate or repeated violations warrant stronger action.

If a user is not satisfied with our response or actions taken, they can appeal — see Appeals & EU complaint handling system below.

7. Blocking and muting

FreeMix gives you tools to control your own experience:

Block. A mutual invisibility. Blocked users can’t see your content, message you, or interact with your tracks; you don’t see theirs. Use this when you don’t want any connection.

Mute. A one-way mute. You stop seeing their content and notifications from them; they don’t know you’ve muted them. Use this when you’d rather not engage without escalating.

Blocking and muting are user-experience controls, independent of moderation reports — you can do both.

8. License disputes

If someone has used your FreeMix-licensed track in a way that violates the license you set, the path depends on what kind of dispute it is:

On-platform misuse — e.g., a remix uploaded to FreeMix that doesn’t credit the original, or an upload claiming a license tier the user doesn’t have the right to grant. Report via the report button with “Copyright or license violation” as the reason. We can adjust the attribution chain or remove the offending upload, as appropriate.

Off-platform misuse — e.g., your NonCommercial-licensed track used in a paid commercial release elsewhere, or your NoAI-marked track used to train an AI model. This is a legal matter between you and the violating party, not a moderation matter for FreeMix. Document the violation and consult an attorney. We may provide license-record evidence on request via appropriate legal process (i.e., receipt of a valid subpoena).

FreeMix acts as an intermediary service provider and does not exercise editorial control over the specific license tiers selected by users. While we provide the FreeMix license framework to facilitate sharing, the responsibility for ensuring the legal right to grant a specific license rests solely with the uploading user, as set forth in our Terms of Service and DMCA Policy. FreeMix does not guarantee the legal validity of user-selected licenses and shall not be held liable for any damages arising from license misapplication or unauthorized uploads by users.

Disputed license terms — if you believe a license was misapplied or the attribution chain is wrong, contact us at moderation@freemix.fm.

9. Appeals & EU complaint handling system

If you believe a moderation action against your account or content was incorrect, email moderation@freemix.fm with the affected account, the action taken, and your reasoning. We’ll review the appeal and respond.

If you are located in the EU and wish to submit a complaint regarding our Moderation Policy, including our decision to remove content, our suspension of a user or termination of a user’s account, or our refusal to remove content, you may do so for a period of at least six (6) months following our applicable moderation decision by emailing eu-moderation@freemix.fm with the affected account, the action taken, the date of the action, your reasoning, and any supporting information.

If you are located in the EU and are not satisfied with the outcome of our internal appeal process, you have the right to select an out-of-court dispute settlement body that has been certified by the Digital Services Coordinator of an EU Member State to resolve a dispute relating to our moderation decisions. These bodies are independent third parties that can help resolve disputes without judicial proceedings. While we will engage with these bodies in good faith where required by law, the decisions reached by these settlement bodies are not legally binding on either you or us. Using this out-of-court process does not affect any right you may have to initiate legal proceedings to seek judicial redress in accordance with applicable laws. For a list of certified dispute settlement bodies, you may consult the official resources provided by the European Commission or your local Digital Services Coordinator.

10. Updates to this policy

Our Moderation Policy is subject to change based on evolving regulations and FreeMix policies. Users are encouraged to refer to the most recent version of our Moderation Policy, available on the FreeMix platform. When we make material changes, we’ll notify users via email and announce updates here. The current version date is shown at the top of this page.

11. Contact

FreeMix is operated by Studio.Bio Creative LLC (dba FreeMix), an Illinois LLC. This policy is governed by the laws of the State of Illinois.